At The Hospital Warehouse, we strive to ensure timely and reliable delivery of your orders.
1. Local Pickups
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Customers can collect orders directly from our store/warehouse location at no extra cost.
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Pickups must be scheduled in advance to confirm availability.
2. Delivery Fees
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Standard delivery fee within Kenya is KES 300.
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Shipping fees may vary depending on product size, weight, or special handling requirements.
3. Delivery Timelines
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Within Nairobi: Same-day delivery is available for orders placed before 12.PM
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Outside Nairobi: Delivery takes up to 36 hours, depending on the destination and courier company.
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Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
4. Courier Services
We work with trusted delivery partners to ensure safe and timely shipping. Once your order is dispatched, we will share tracking details (if available).